Due to the wholesale policy. No merchandise will be accepted for return or exchange, all shipping are not refundable, unless an error was made by the shipper or defective by the manufacturer. Returns must be received by our warehouse within 30 days of receipt of original order. Please note: all shipping and handling fees are not refundable. All Rebel flags is sold As Is, with no refunds, returns, credits or exchanges offered or given. Also, we are not responsible for any result from the use of these products.
All international shipments outside of the continental US as sold as is. Buy-flags-us.com is not responsible for any shipping delays, damages, customs fees incurred, or lost shipments. All sales are final for international orders, they are non-returnable and non-refundable.
Before returning merchandise to Buy-Flags-US.com, you are required to obtain a Return Merchandise Authorization (RMA) number from our Customer Supports. Returns without a RMA number attached on the package will not be accepted we will not be responsible for losses of any kind. Please inspect your order once you receive them, Buy-Flags-US.com reserve the right NOT to refund or exchange customer after 3 days received of goods.
Refused, unclaimed, or undeliverable merchandise returned due to the customers' error or change of mind are subjected to 25% restocking fee, in addition to all freight charges. For International orders, customers are responsible for all the return freight charges.
However, if your returned merchandising is due to the defective or mishandled of the products, or we shipped wrong product to you, and the worse scenario that we don't have the right product for the replacement, we will either issue a store credit or refund your credit card or Paypal.
As required, all customers needs to send us the pictures as proofs for the defective items before we issue any refund or store credit. Buy-Flags-US.com reserves the rights not to issue refund or store credit without any evidence.
Most refunds are processed within five (5) business days once the merchandise is received at our warehouse and properly check for damaged. Credit for the returned item(s) will be posted to your credit or debit card or Paypal account in accordance with your financial institution's procedures. Buy-Flags-US.com's check refunds for merchandise paid for by check or wire transfer will take a maximum of 14 business days. We do send a confirmation email when your refund has been processed.
Customers are responsible for all returned shipping fees associated with exchanges and refunds, which are not due to defective or mishandled merchandise.